This problem might be caused by an old or incorrect driver. In this case, you need to get an updated/new driver for your network adapter. There is an easy way to do this automatically with Snappy Driver Installer. You will need a computer with a working internet connection to download it.
Snappy Driver Installer (SDI) is a powerful free driver updater tool for Windows that can store its entire collection of drivers offline. Having offline drivers gives Snappy Driver Installer the ability to have access to fast driver updates, even if there is no active internet connection.
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Snappy Driver works with 32-bit and 64-bit versions of Windows 10, Windows 8, Windows 7, Windows Vista, and XP. Drivers are downloaded through Snappy Driver Installer in driverpacks, which are just collections (packs) of drivers for various hardware like sound devices, video cards, network adapters etc.
It can also show duplicate drivers and invalid drivers, and it separates the updates that require you to restart your computer so it would be easier to distinguish them from the rest. You can download Snappy Driver Installer from here.
You can also update your drivers manually, but you will need a computer with a working Internet connection. Go to the network adapter manufacturer's website and download the latest driver. Copy it onto your USB drive. Go to Device Manager (type "device manager" in Search and open it). Expand the "Network adapters" section, select your network adapter, right-click on it, and then choose "Update Driver".
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